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FAQ

  • What services does we offer?
    Pool Kings of Palm Beach offers comprehensive pool services including weekly cleaning and maintenance, full custom pool construction, and expert renovation work. Whether you need routine service, a brand-new pool design, or a total upgrade of your existing setup, our team handles it all — with quality, care, and experience you can trust.
  • Do you offer free estimates?
    Yes! We offer free consultations and estimates for all cleaning, construction, and renovation services. Contact us to schedule an appointment — we’d be happy to assess your project.
  • Are your services available for both residential and commercial pools?
    Yes — we serve both homeowners and businesses across Palm Beach County. From backyard pools to large commercial facilities, we have the experience and team to handle it all.
  • What areas do you serve?
    We proudly serve Palm Beach County, including North Palm Beach, Jupiter, and PGA communities. If you're unsure if we cover your area, just reach out and ask!
  • What makes our maintenance service different from others or DIY options?
    We use professional tools, an advanced water testing app, and track the full LSI (Langelier Saturation Index) to ensure water chemistry is perfect. Clients receive detailed service reports after each visit, and DIY maintenance often misses these critical steps—potentially voiding warranties.
  • What’s included in your standard pool maintenance package?
    Our weekly visits include vacuuming the pool, netting the surface, brushing tile, emptying baskets, checking filter pressure, and adjusting chemical balance. For pool and spa combos, we ensure both systems are serviced.
  • How often should I have my pool professionally cleaned?
    We recommend weekly cleanings to keep your water clear, balanced, and safe — especially in Florida’s climate. Our team offers flexible service plans to fit your needs and ensure your pool is always swim-ready.
  • What happens if it rains or a storm is coming on my service day?
    During rainy season, we still provide chemical balancing and basket cleaning. If a hurricane is approaching, we cancel service for safety and offer storm cleanup services afterward for an additional fee.
  • Do you offer pool services for commercial properties?
    Yes, we service community pools, fountains, and large residential developments — but we do not work on vinyl-lined or above-ground pools.
  • How long does it take to build a new custom pool?
    On average, the full process takes 8–12 weeks from design to completion, depending on the size, complexity, and permitting. We’ll walk you through every step and keep you informed throughout the build.
  • Can you renovate an older or outdated pool?
    Absolutely. Whether you're looking to resurface, upgrade your tile, add new lighting, or completely reimagine your space, our renovation team can bring new life to your existing pool.
  • Do you offer 3D designs or previews for new pool construction?
    Yes, each client receives a custom 3D rendering of their pool design with one round of revisions included, so you can visualize your pool before construction begins
  • How long does the construction process take after I sign a contract?
    After signing and submitting a deposit, we move to material selection and blueprint creation. Within about a week, we submit everything to the city for permits. Timelines may vary based on municipality response.
  • Do you handle HOA approvals or city permits?
    For new pool builds, yes — we take care of all permitting and submission. For remodels and maintenance, permits are generally not required.
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Reach out today!

Schedule A Service Estimate

Interested in becoming a Pool Kings Service Customer? We provide free service estimates for residential and commercial properties located in Palm Beach and Broward County. Call our office today to schedule a service estimate with one of our pool experts! All potential customers will receive a formal service proposal with details regarding the cost of our services and what is included.

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